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Free delivery on order over $1000
Refund Policy
Refund Policy – I Am That
Return Window: 14 days after delivery.
Eligibility: Items must be unworn, unwashed, original condition, tags attached, no odors/stains/damage.
Return Process: Contact us with order number + reason. We’ll provide instructions.
Costs: Buyer pays return shipping.
Refunds: Processed within 7–10 business days after approval. Original shipping is non-refundable.
Exchanges: Not direct – return + place new order.
Defective Items: Report within 10 days of delivery.
Late/Missing Refunds: Check with your bank/credit card; if unresolved, contact us.
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